Terms & Conditions

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Before using this website, please read these terms carefully. 

By using this website, you agree to these terms. 

Do not use this website if you do not agree to these terms and conditions (“terms”). 

You agree to be bound by the terms and conditions of this agreement by clicking the button that stipulates consent to the following terms and by using this website.


Property Checks has no control over the content of the websites and firms included on the Property Checks pictures website. We are not liable for any loss you may incur due to your usage of such websites and companies. 

We have included the sites and contacts because they are relevant and may be helpful to our contributors, but we cannot monitor their performance or content. 

You release Property Checks from any claims arising from including links to other websites or your use of different websites.


Welcome to the website of  Property Checks. 

The terms that govern your use of this site are listed below.


You and  Property Checks have formally agreed to these terms. 

Before using this website or downloading any images, please read this agreement (“agreement”). 

If you disagree, you must leave the site.



Property Checks owns and operates this website. 
Property Checks, its licensees, and content owners own all of the content used or shown on this website, including but not limited to text, graphics, pictures, images, motion pictures, sound, drawings, and programming (“content”).


Trademark, copyright, moral rights, trademark, and other laws relating to intellectual property rights protect all parts of Property Checks’s websites, including but not limited to the general design and content. 
No portion or element of this website or its content may be copied or retransmitted via any means unless expressly permitted under this or another agreement with  Property Checks or one of its subsidiaries. This website, its content, and all related rights shall remain the exclusive property of Property Checks or its licensors unless otherwise expressly agreed.
Property Checks Images, Property Checks, “Magalogue,” and the  Property Checks logo are trademarks or registered trademarks of  Property Checks or its subsidiaries in various countries.


You undertake to hold  Property Checks, its subsidiaries, affiliates, and licensors harmless from any losses, fees, costs, or damages incurred as a result of your breach of this agreement or your unauthorised use of the material and related rights.



Besides comp photos, images may only be used commercially when you’ve signed a licence agreement and paid the appropriate fee. 

Comp pictures are only allowed to be used for internal layouts as examples or for proofreading presentations to final clients.


The copyright notice and picture identifying reference from Property Checks that appear in the image file must always be kept with your digital copy of the image. 

The copyright notice, the name of Property Checks and the relevant artist, the relevant RM or RF image citation, and any other information or metadata embedded in the electronic document that comprises any image you have downloaded from the website or otherwise received from  Property Checks will be retained by you. 

A breach of this agreement will occur if the integrity of the copyright information is not maintained.

Property Checks does not allow you to use these photographs in any final documents you or your organisation distributes internally or externally, including any electronic or online system. 

Property Checks offers you no additional rights beyond this limited internal testing and sample use. You may not distribute, sublicense, or make any comp images accessible for use or distribution.

After a separate agreement is signed, Property Checks will only offer high-resolution photos for “comps” or layout purposes.

You may only use our site for legal purposes. 

This website is not for you to use:

In any way that violates any municipal, national, or international law or rule;  

In any way that is illegal or deceptive, or has any illegal or misleading intent or effect;  

To send or acquire the sending of any unsolicited or unauthorised advertising, promotional material, or other similar solicitation (spam);  

To knowingly transfer data, send, or upload any material containing viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware, or any other harmful programmes or similar computer code to disrupt the operation of any computer software or hardware.

You also concur:

In violation of this agreement, you undertake not to replicate, duplicate, copy, or resell any part of our site; and

Not to tamper with, damage, or disrupt any aspect of our website without permission.



In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, Property Checks has adopted a policy of terminating account holders who infringe on Property Checks’s or any third party’s intellectual property rights in appropriate circumstances and at Property Checks’s sole discretion.



In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, Property Checks has adopted a policy of terminating account holders who infringe on Property Checks’s or any third party’s intellectual property rights in appropriate circumstances and at Property Checks’s sole discretion.



If you believe that any material on the Property Checks website infringes on any copyright that you own or manage, you may send an email to [email protected] to report the infringement.
The following information must be included in the notification:
Your full name, mailing address, phone number, and email address;
A description of the allegedly infringed copyrighted work;
The precise URL,  Property Checks image reference number, or a description of the location of the material; A statement from you stating that you have a good faith belief that the content you allege infringes on your copyright interest was copied without your or the copyright owner’s or agent’s permission; and
A statement signed under penalty of perjury that the information in your notice is correct, that you are the copyright owner or authorised to act on the copyright owner’s behalf, and that you do not want the content to be posted on the Site in the future. 
You must offer an electronic or physical signature if you are authorised to act on behalf of the copyright owner.



Property Checks makes no guarantees or assurances on the existence of any Release related to the photograph.
Property Checks makes no guarantees or assurances about using the image’s names, trademarks, logos, uniforms, registered or copyrighted designs, or works of art.
You must satisfy yourself that you have obtained all essential rights, consents, or licences for the reproduction of the image.



We may send you promotional materials using the email or mailing addresses you supplied on the registration or billing information screens if you authorise us to do so. 
We may notify you of special promotions, new products or services, or other information that may be of interest to you from time to time if we have the legal authority to do so.
If you do not want to receive this type of information, you can opt out at any time by clicking the appropriate ‘unsubscribe’ or ‘change your preferences’ button or checkbox on our mailings to you, or by editing your profile. 
If you clearly state that you do not want to receive information, we will not send it to you.
Please email us at [email protected] or change the information in the “Property Checks” part of this website if you would want to revise the information provided to us or believe that what we presently have on record is wrong.



Please be aware that we may collect personal data about you. 
Our Privacy Policy explains why we gather your personal information, what information we collect and how we collect it, and how we use it.



We place a text file called a “cookie” in the browser directory of your computer’s hard drive when you visit the  Property Checks website. 
A cookie is a small bit of data that a website can save on your computer and retrieve later. 
The cookie can only be viewed by the website that set it up in the first place. 
Please visit our Cookie Policy for more information.
Cookies allow our website to recognise the information you’ve agreed to give it, such as the lightboxes you’ve built, and to help us figure out which parts of the site are best suited to your professional needs. 
As a result, cookies will enable you to retrieve prior picture search results, navigate via lightboxes, and read previous invoices. Before or after you leave the Property Checks website, we do not utilise cookies to track your browsing habits.



This website and its content are provided “as is,” and  Property Checks disclaims any and all warranties, express or implied, including, without limitation, implied warranties of merchantability, satisfactory quality, or fitness for a particular purpose, to the fullest extent permitted by applicable law. 
This website’s functionalities, as well as the materials on it, are not guaranteed to be uninterrupted or error-free. 
Because of your use of this website, you, not  Property Checks, are responsible for the full cost of any necessary maintenance, repair, or correction.
Neither Property Checks nor its directors, employees, licensors, content providers, affiliates, or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of these terms, the Security & Privacy Policy, or elsewhere on this website unless otherwise required by applicable law.
There may be connections on the  Property Checks website to other websites; however, these other websites are not under our control, and we are not liable for any content on those websites or any losses you may incur as a result of your use of those websites. 
You release  Property Checks from any and all claims arising from the inclusion of links to other websites or your use of other websites.
Property Checks makes reasonable attempts to ensure that the content is accurate, correct, and reliable, but we make no representations or assurances as to its accuracy, correctness, or reliability. 
You should be aware that captions, keywording, and other information linked with an Image(s)/footage in some countries may have been translated from one language to another using an automatic machine translation process over which  Property Checks had no input or control. 
As a result, Property Checks disclaims any responsibility for any inaccurate, misleading, defamatory, insulting, offensive, infringing, or unlawful content created as a result of or emerging from such translation process. 
Please email a precise and thorough notice of infringement to [email protected] if you have a complaint regarding inaccurate, misleading, defamatory, insulting, offensive, infringing, or unlawful content. 
We shall respond in a timely manner, taking into consideration the circumstances of the complaint.”



This agreement is governed by the laws of England and Wales whose courts are the courts of exclusive jurisdiction.
This agreement will not be governed by the United Nations Convention on contracts for the international sale of goods or any other similar convention or laws, the application of which is expressly excluded.
We reserve the right to change these terms, the Security & Privacy Policy, Cookie Policy, prices, information and available contractual license terms featured on this website without notice. These conditions set out the entire agreement between Property Checks  and you relating to your use of this website.
No action of Property Checks, other than an express written waiver or amendment, may be construed as a waiver or amendment of any of these terms, the Cookie Policy or Security & Privacy Policy. Should any clause of these terms or Security & Privacy Policy be found unenforceable, wherever possible this will not affect any other clause, and each will remain in full force and effect.


1.1 ‘Contract’ means any contract between you and us for the purchase of Services, incorporating these terms.
1.2 ‘Services’ means service provided by us to you.
1.3 ‘Normal Working Hours’ means 09:00 to 17:00 Monday to Friday.
1.4 ‘Order’ means an order for a Service made by you in accordance with these Terms.
1.5 ‘Order Confirmation’ means our written acceptance of your Order.
1.6 ‘Next Day’ means your certificate will be produced the next working day.
1.7 ‘Working Day’ means Monday to Friday, excluding Bank or other Public holidays.
1.8 ‘Fixed Fee’ means a set price given to the service offered.


2.1 When you place an order for a Service, this will be regarded as an offer by you to purchase the Service subject to these Terms and we shall not be obliged to accept your offer at our discretion.
2.2 We will send you an Order Acknowledgement on receipt of your order. This is not an order confirmation or order acceptance by us.
2.3 We will accept your offer and create a Contract with you by sending to you an Order Confirmation once we have confirmed availability of the Service you have requested.
2.4 The Order Confirmation will be binding on you unless there is an inadvertent discrepancy between the Service that you ordered and those detailed in the Order Confirmation. You should notify us as soon as you become aware of any such discrepancy.
2.5 When you place an Order, you are undertaking to us that:
(a) all details you provide to us for the purpose of purchasing the Services are correct, and
(b) the credit or debit card you use to make a purchase from us is your own card, that you are authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any Services you order from us.


3.1 All prices quoted separately
3.2 Services are invoiced at the price prevailing at the time of your Order.
3.3 We reserve the right to vary our prices from time to time.
3.4 We will not supply Goods or Services/Certificates to you until payment has been received in full unless there has been prior agreement.
3.5 If the property is within the congestion zone then the charges will be added to the invoice.
3.6 We would charge for the parking if it is paid.
3.7 Payment for services should be made prior to inspection or service to confirm booking. If not, booking will be set as” provisional” and can be cancelled or rescheduled at any time until payment is made to confirm booking slot.
3.8 We accept all major credit cards and debit cards.


4.1 Our standard calls out charge for of our gas engineers, EPC engineers and pat engineers that visit your property is £35. Electrical engineers it will cost £60. If separate engineers visit your property a call out fee will apply per an engineer.
4.2 If a fixed price cannot be given for a job then we will charge an hourly rate of £78 inc vat, this excludes any parts.
4.3 If an engineer is called but you disagree and decide not to go ahead with work then the standard call out charge will still apply and must be paid on the day.
4.4 It is your responsibility to ensure there is parking available for the engineer. Residential parking permits or bays must be provided if the property to be inspected is within a restricted parking zone.


We allocate 4-hour time slots from Monday to Saturday for your visit, and these are supplied on a first come, first served basis. Your engineer can arrive any time between the start of your slot and the end of your slot. Sometimes it may be necessary to re-schedule an appointment due to factors beyond our control. If it is necessary to do this, we will attempt to contact you to try and re-schedule another appointment as soon as possible at a mutually convenient time.


If you are unable to keep a service appointment, please contact us to re-book the appointment on 0208 432 9484 as soon as possible. Cancellations made less than 24 Hours before the appointment is due will incur an administrative charge of £35.00 including VAT.
Nonattendance or call out will be charged, where the engineer:
cannot gain access to property,
boiler is not working,
wrong address was provided for inspection,
a child (under 16) is alone in the property,
no gas or electrical supply
no access to gas meter
or for any reason the inspection cannot be carried out where the engineer is not at fault
will incur a £35.00 per administrative charge per a property, per engineer.
Please note that all terms in this contract apply to any third party you instruct to be at a premises on your behalf e.g. if you have a tenant that will be giving us access to the property the same terms apply.


7.1 We provide a free onsite quote for any commercial electrical work.
7.2 The agreed final quote represents a written contract for the exact work to be completed.
7.3. Any agreement made verbally is not covered by the contract unless it has been written into said contract. The agreement is made between  Property Checks and the client. The client is identified as the name on the quotation.
7.4 Any quote or estimate is subject to revision if there are any changes to the nature or extent of the requested work. This may apply to both labour and materials. However, the quote will not be amended without consultation with the client.
7.5 All quotes are valid for 28 days from issue.


8.1 A deposit is required to cover material expenses.
8.2 All deposits must be made by telephone or internet payment unless agreed by  Property Checks.
8.4 The acceptance of a deposit and the request to begin the project signifies a full acceptance and commitment to be bound by the Terms and Conditions.


9.1  Property Checks reserves the right to terminate the project at any time.
9.2  Property Checks will not tolerate aggressive behaviour, rude behaviour, racism, nationalism, sexism, homophobia or ageism directed towards any of its staff or contractors.


10.1 You are entitled to cancel your Order for any reason until, but no later than 24hrs before and engineer or an assessor is due to visit your property.
10.2 You should cancel services from us by sending a written notice of cancellation by post-delivery addressed to Customer Services at  [email protected]
10.3 When you cancel an Order, we will refund the price paid, within a period of 30 days from the date of cancellation.


11.1 If you purchase Services from us, then we shall use our skill and expertise to carry out the Services to a standard equivalent to that of a competent professional, and shall warrant our work as free from defects, for a period of 30 days after completion. In particular, we cannot be held responsible for any fault or damage not caused by our services engineers or their contracted agents. In the event of a claim arising relating to the level of skill and judgement applied in the course of providing Services, we reserve at our sole discretion the right to appoint an independent expert in the field to appraise the work carried out in the execution of the Service(s).
11.2 We accept no liability for equipment installed or configured by us when the equipment has subsequently been altered or configured by persons other than ourselves or our agents. Except as set out here, all other express or implied terms or warranties relating to the Services are excluded to the fullest extent permitted by law.
11.3 The cost of any remedial work, repair or parts needed for any fault, which is found before or during the boiler service will be reported to the responsible person and special discount will be calculated if booked at the same time of the service and carried out at the same time. Any maintenance or remedial work is your responsibility and does not form part of boiler service. Such work will need to be completed at your cost.


12.1 We shall not be liable to you or be deemed to be in breach of contract by reason of any delay in performing or any failure to perform any of our obligations in respect of the Goods or Services, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control: act of God, explosion, flood, tempest, fire or accident; war, threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving our employees or of a third party); difficulty in obtaining materials, labour or machinery; and power failure or breakdown in machinery.
12.2 If we are unable to provide you with the services within a reasonable time due to circumstances outside our control, we shall either agree a new timescale with you for the service to take place or either of us may decide to terminate the Order in which case we will return any prepayments that you have made in full.


13.1 We make every effort to ensure that all prices and descriptions quoted in our catalogue and on our website are correct and accurate. In the case of a manifest error or omission, we will be entitled to rescind the contract, notwithstanding that we may already have accepted your Order and/or received payment from you. Our liability in that event will be limited to the return of any money that you have paid in respect of the Order. In the case of a manifest error in relation to price, you will be entitled to purchase the Goods or Services by paying the difference between the quoted price and the correct price, as confirmed in writing by us after the manifest error has been discovered. A ‘manifest error’, as the term is used in this paragraph, means, in relation to an incorrect price, a price quoted in error by us which is more than 10% less than the price that would have been quoted had the mistake not been made.


14.1 We do not store credit card details, nor do we share customer details with any 3rd parties.
14.2 Data Protection & Data Security Data is maintained under the provisions of the Data Protection Act (1998)
14.4 Registration and data sharing our site registration and Order form requires you to give us contact information (such as name, email, and postal address), unique identifiers (such as username and password), demographic information (such as postcode), and financial information (such as account reference and transaction values). This data is securely stored for use in all our marketing communications and analysis databases.
14.5 Property Checks may share your information with any member of our group, which means our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
14.6  Property Checks, may share your information with selected 3rd parties to let you know about goods or services which may be of interest to you. Please contact us if you wish to opt-out of receiving such information.
14.7 You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
14.8 Please note that we may record and monitors inbound and outbound calls and electronic traffic for training purposes.


15.1 Nothing in these Terms affects your statutory rights as a consumer.
15.2 The certificates will be released to you after the payment has been made within 24 to 72 hours. But if there is any urgency, we can chase it up with the engineers.
15.3 Any variation of this Agreement must be in writing and signed by a duly authorised Property Checks official.
15.4 You must not transfer any contract made with us under these Terms, as it is personal to you, without written authority from us. This authority will not be refused without good reason.
15.5 If any part of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and shall not affect the validity and enforceability of any of the remaining provisions of the Terms.
15.6 No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
15.7 You confirm that, in agreeing to accept the Terms, you have not relied on any representation save insofar as the same has expressly been made a part of these Terms and you agree that you shall have no remedy in respect of any representation. Nothing in these Terms shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether such has become a part of the Terms.
15.8 These Terms shall be governed by the relevant laws of the United Kingdom and construed in accordance with the relevant laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.
15.9 If you have any complaints about the Goods or Services provided by us please e-mail to [email protected]
Privacy Policy
As of June 29, 2022, the General Data Protection Regulations and the Privacy Policy are in effect. Property Checks is dedicated to safeguarding and protecting your personal information. This policy explains how we will process any personal data you supply to us. 
Please read the following attentively to learn about our policies and procedures regarding your private information and how we will handle it. 
Property Checks, Unit 301, 3rd Floor, 132-134 College Road
Harrow, Middlesex
HA1 1BQ is the data controller.

We may obtain information from you.

The following information about you may be collected and processed by us:
Your name, address of assessment, and, if different, the address to which any correspondence should be addressed, as well as your phone numbers and email addresses. 
We may maintain a record of your correspondence if you contact us. 
We do not save any information about your visits to our website. 
Unless you fill out the contact us form directly, all visits are performed anonymously.

Cookies & IP Addresses

We do not collect information about your computer from our website, nor do we gather information about your general internet usage through a cookie file saved on your computer’s hard drive.

Where do we save your personal data?

We keep the information we acquire from you safe in our database. Property Checks employees are the only ones who process the data. Except in the case of asbestos demands (see below), the information you supply will NEVER be shared with a third party. 
Your financial information is not stored once processed, and we will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. Staff may be engaged in, among other things, the processing of your payment details and the provision of support services for which we use a third-party payment processor named Stripe and Paypal. We will employ stringent protocols and security mechanisms to prevent unauthorised access once we have received your information.

Information is put to use in a variety of ways.

The following are some of the ways we use the information we have about you. To fulfil our responsibilities in offering fire risk assessment surveys. To notify you of any changes to your booking arrangements, as well as annual renewal reminders (should you choose to opt-out of getting renewal reminders, an email or phone call from yourself asking this will ensure that your information is erased with immediate effect). 
We contact you about payment of our service fees or other items as needed.

Your Information Disclosure

We only share your personal information with third parties if we are obliged to do so by law or by government agencies to protect our employees’ rights, property, or safety. 

Your Legal Rights

We only use your personal data for internal purposes and to remind you once a year that you must examine and update your fire safety procedures/risk assessment in accordance with the requirements of the Regulatory Reform Fire Safety Order 2005. You have the entire right to have your information deleted from our database at any time, as well as to opt-out of receiving renewal reminders.

Information Availability

You have the right to access information held about you under the GDPR. In accordance with the Act, you can exercise your right of access. To cover our expenses in providing you with details of the information we possess about you, any access request may be subject to a fee of £10.

Privacy Policy updates

Any future changes to our privacy policy will be announced on this page and, if necessary, informed to you by email. 


If you have any questions, comments, or requests about our privacy policy, please contact us at [email protected].